6 Skills You Need to Become a Call Center Representative

6 Skills You Need to Become a Call Center Representative A call community agent serves clients, as a matter of first importance. Some activity duties include: noting requests, deciding necessities, satisfying solicitations, settling issues, investigating, and looking after databases. They will frequently invest the heft of their energy explaining either the situation of the organization or the parameters of the issue the client is encountering. Once in a while they will have a chance to place deals aptitudes in real life upselling accounts, or adding highlights to augment the customer’s experience. What's more, they are answerable for speaking to the organization and supporting its notoriety among its clients and on the planet principally by giving phenomenal, point by point, and mindful client service.Now, how to get one! Here are simply the top abilities you’ll need to advertise yourself effectively for a call community agent position.1. RetentionYou may be able to gaze stuff upward. Be that as it may, for this activity, yo u’ll need to be able to hold what you peruse and realize and hear. You’ll need to remember a huge measure of data about your organization, just as common arrangements and how to actualize them. What's more, you’ll need to have the option to hear the customer’s circumstance once without getting befuddled. The objective is never being adjusted when talking a client through an issue since you didn’t recollect the subtleties of their bind. You additionally need to know when you can’t resolve an issue all alone and who to allude your client to instead.2. Regard for DetailYou need this in pretty much every occupation, except it’s especially significant at a call place. You’ll be handling a great deal of similar inquiries consistently, so you’ll need to listen up for subtlety and ensure you’re as yet giving every circumstance one of a kind consideration. Make a point to mark the entirety of the conceivable boxes so your client feels you genuinely tuned in to the inquiry and unraveled whatever should have been solved.3. Adaptability/FriendlinessYou’ll need to connect with a variety of individuals. Some of them will be terribly testing. You should have the option to be powerful and kind in any event, when the individual you are talking with isn't giving back in kind. Attempt to treat each new client with another and well disposed position. What's more, do whatever it takes not to let the sporadic (and frequently extended periods of time) make you excessively disappointed to perform.4. Elegance Under FireA great call community rep is rarely bothered, in any event, when handling various perturbed calls and adjusting a billion little undertakings. Keep your cool with the glib individual who won’t get off the telephone, just as with the brief and cranky one. Simply carry out your responsibility and attempt to score a positive result and you’ll do fine.5. SpeedNeither you nor the clie nt has sufficient opportunity to squander on this call. Ensure you comprehend what you’re doing all around ok to be effective, even quick. Both you and your clients will thank you.6. CreativityRemember, every client and circumstance are extraordinary. Finding a functional arrangement can be extreme particularly if your options are limited with organization approach. Being capable and ready to think and react quickly to treat every client with the regard they merit may very well mean you keep clients returning and that makes you look additional great during audits.

Discuss the major components of an academic essay,outlining the role that each component plays. Essay

A scholastic article is a deliberate bit of composing which has a lucid and union significance. Fundamentally, a scholarly article is chiefly described by a presentation, the body, the end and the reference as will be talked about forward with. In the first place, a presentation as worried by McMillan and Weyers (2010: 90) â€Å"has to be the main contact that the peruser makes with the creator of the text.† This, consequently implies it (the presentation) must be efficient and clear, that is, short and exact to the topic or the subject. In help, Cleary et al (2013: 264) composes, â€Å"The presentation is the official beginning of your paper and acquaints your peruser with the subject.† Furthermore, Gamble and Gamble (2010: 371) underpins the possibility of the acquaintance being the first with intrigue the topic or focuses to be pushed. They further clarify that, â€Å"The elements of an acquaintance are with gain the consideration of the crowd individuals, to cause them to tune in to the speech.† Just like Gamble, Payne (2001) gives an accentuation on getting the consideration of the crowd through presenting the subject. Payne (on the same page) proposes that, the acquaintance has with realize the point, that is, featuring the crowd or the peruser about the subject or theme. Notwithstanding that, Gamble (on the same page) further shows that, in the presentation one of a definitive objectives to be manufactured is compatibility. This thusly, implies making or having a shared connection of comprehension with the crowd. Cleary (2013: 265) proposes that, â€Å"an acquaintance has with clarify the title as vital: characterizing terms utilized in the title and clarifies the reason recorded as a hard copy the subject matter.† This implies, instructing the crowd or peruser about the point and subsequently, gi ving sufficient data identifying with the subject. What's more, McMillan (on the same page) gives an accentuation on the significance of the presentation being brief and, along these lines clarifying of the theme setting. Which means the acquaintance has with be clear and making the subject being plainly comprehended by everybody. Pritchard (2008) likewise features on the plan of the connection between the crowds to convey the data viably. All the more in this way, Payne (in the same place), further blueprints that the job of the acquaintance is with make focusting of the significant thoughts of the topic. Once more, this makes the guide of the remainder of the bit of work or record or discourse, giving bearings and features of what will occur through the course of the composition. In help, McMillan (2010:89) recommends that, â€Å"an presentation ought to have a clarification of how one is going to plan to address the point in a specific book in actuality explanation on intent.† Moreover, Cleary (2013: 265) proposes that, â€Å"an acquaintance has with quickly express the structure of the exposition by giving the principle points.† This consequently gives the peruser an unmistakable picture on the title, the motivation behind composition, the concentration and the paper structure composes. Moreover, a presentation ought not be too hard to even consider understanding. The utilization of basic language which is broadly acknowledged gives validity and the utilization of languages it ought not be utilized while presenting a theme. There ought not be any vagueness while presenting a theme. After the presentation, a scholarly article ought to have the body. This, as composes Payne (2001: 416), â€Å"Is the principle part of the speech.† This accordingly, implies the utilization of good joints of sentences is broadly empowered. This part consequently gives the real factors, proof, basic examination, conversation and a very much developed side line of the story or the subject. Therefore, the primary thoughts or the substance of the subject are effectively feasible proficiently. Notwithstanding, McMillan et al shows that, â€Å"This segment (the body) spreads out the work dependent on the methodology which one has chosen to embrace in sorting out the content.† This piece of the paper should be managed extraordinary consideration, as arranging the data is essential. Since the thought needs appropriate and critical arrangement, this accordingly clarifies the significance of a decent paper structure with a decent arranging of words and an intelligible of good words in sentence development. Clouse (2008) states that, the body comprises of two significant parts which are the theme sentence and the supporting subtleties. The subject sentence needs to introduce the principle subject of the section and reports the paragraph’s primary thought, giving a guide. Likewise, the supporting subtleties are the proof subtleties gave to exhibit reality with regards to the point sentence. As it were, the body needs to clarify the significant focuses, summing up, depicting or epitomizing as a feature of the investigation (McMillan). Moreover, these creators additionally imply on keeping the body part as succinct and clear as could reasonably be expected; this consequently implies the body must have less uncertainty in it. CEES (ed.) commends that the body some portion of a scholarly paper composing needs to effectively give proof, models, references which identifies with the subject sentence. This subsequently, gives the crowd an unmistakable and a very much characterized image o f what is being implied by the theme sentence in play. Likewise, CEES in the same place calls attention to that, the body presents the theme sentence or the focal thought supporting the thesisâ statement or line of contention. In accordance with Cleary (2013: 135-136), passages ought to be all around built and of importance and this is when sentences are orchestrated so that they connect to each other offering clearness to the peruser. Such rationality can be accomplished by organizing the sentences in the grouping that will best impart the message to the peruser through the incorporation of sign words or signals which controls the peruser. Likewise, a smooth progression of thoughts makes the exposition considerably more fascinating, that is, firm importance of the musings or thoughts relating to the subject being talked about. Once more, this uses changes between passages so as to guarantee an ideal progression of thoughts. Be that as it may, the end in a paper effectively summari zes the introduction. All the more thus, McMillan (91) characterizes a determination as a rundown of the entire bit of work. In this manner, a great end needs to introduce and explain what has been talked about, assessed, dissected, and expressed in the perfect work of art (the body) gathering of the exposition. Besides, Redman (2006) gives an accentuation that, appropriate ends needs to return to the key focuses or the central matters of one’s contention, summing up the key discussions raised and attempt to combine them. In this manner, the determination ought to give a consolidated adaptation of the essay’s center contention, and repeating the writer’s position in article. Additionally, Cleary on the same page indicates that, in the end, thoughts not referenced before ought not be presented as this in this way changes the focal point of the end. Payne on the same page (2001: 424), shows that, â€Å"Conclusion is the summing up of the major ideas.† One doesn't need to survey everything said in the discourse, yet a short piece helps the crowd to remember what is significant. The end needs to effectively clarify the issues or thoughts one has recently talked about. Notwithstanding that, Cleary in the same place says, â€Å"The segment of an end is to fill in as a synopsis of the primary concerns, normally alluding to the theory statement.† Besides filling in as an outline, a great end ought to be utilized to elevate the effect of the introduction composes Gamble (2010: 374). The decision must be a manufactured rundown which thusly gives a foundation of common comprehension. Besides, it must effortlessness the bit of work in such a way, that the significant crowd noticed the significant focuses or thoughts of the rundown all in all (Payne). This implies, a great end must be advocated for suggestions. Once more, an end ought to be short, explaining and underlining on the principle subject of the composition, or the topic. Along these lines, this goes about as an apparatus in making the introduction of the remainder of the subject to be very much recalled through a propping end (Payne on the same page). To grasp more on a decent scholarly article, references ought to be made in order to hail crafted by others (A2Z Essay). Cleary on the same page (2013: 361) characterizes, â€Å"Referencing as a normalized technique for recognizing printed or electronic wellsprings of data and thought that one have utilized in the article, in a way that interestingly distinguishes their source.† Furthermore, referencing is a demonstration of back recognizing crafted by others in any acquired actuality in order to protect crafted by others from any copyright infringement claims (A2Z). Basically, referencing is important to maintain a strategic distance from written falsification; to empower perusers to check citations; and to empower perusers to development and read all the more completely refered to authorâ€℠¢s contention or research. On another note, reference gives evidence that permits the perusers or crowds to counsel the source in the event of disarray or further conversations. Once more, references goes about as an evaluation device as in it expects one to discover unwavering quality of the wellsprings of the content, likenesses and contrasts among the sources and making association between the subtleties (

How Social Support Contributes to Psychological Health

How Social Support Contributes to Psychological Health Theories Social Psychology Print How Social Support Contributes to Psychological Health By Kendra Cherry facebook twitter Kendra Cherry, MS, is an author, educational consultant, and speaker focused on helping students learn about psychology. Learn about our editorial policy Kendra Cherry Medically reviewed by Medically reviewed by Steven Gans, MD on February 24, 2017 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on December 09, 2019 JGI/Tom Grill / Getty Images More in Theories Social Psychology Behavioral Psychology Cognitive Psychology Developmental Psychology Personality Psychology Biological Psychology Psychosocial Psychology Social support is often identified as a key component of solid relationships and strong psychological health, but what exactly does it mean? Essentially, social support involves having a network of family and friends that you can turn to in times of need. Whether you are facing a personal crisis and need immediate assistance, or you just want to spend time with people who care about you, these relationships play a critical role in how you function in your day-to-day life. It is social support that builds people up during times of stress and often gives them the strength to carry on and even thrive. But social support is certainly not a one-way street. In addition to relying on others, you also serve as a form of support for many people in your life.   The Importance of Having a Strong Social Support Network Psychologists and other mental health professionals often talk about the importance of having a strong social support network. When trying to reach our goals or deal with a crisis, experts frequently implore people to lean on their friends and family for support. Research has also demonstrated the link between social relationships and many different aspects of health and wellness.??   Poor social support has been linked to depression and loneliness has been shown to increase the risk of depression, suicide, alcohol use, cardiovascular disease, and altered brain function. In one study of middle-aged men over a seven-year period, those with strong social and emotional support were less likely to die than those who lacked such relationships.?? So, which aspects of our social environments are so vital to health? And how exactly do our social environments impact our overall well-being? There are two essential aspects of our social worlds that contribute to health: social support and social integration.?? Social Support Social support refers to the psychological and material resources provided by a social network to help individuals cope with stress. Such social support may come in different forms. Sometimes it might involve helping a person with various daily tasks when they are ill or offering financial assistance when they are in need. In other situations, it could involve giving advice to a friend when they are facing a difficult situation. And sometimes it simply involves providing caring, empathy, and concern for loved ones in need. Social Integration Social integration is the actual participation in various social relationships, ranging from romantic partnerships to friendships.?? This integration involves emotions, intimacy, and  a sense of belonging to different social groups, such as being part of a family, a partnership, a social activity, or a religious community.  Experts suggest that being integrated into such social relationships confers a protective benefit against maladaptive behaviors and damaging health consequences. A Closer Look at the Types of Social Support Supportive social networks can come in different forms and play different roles in your life.   Sometimes the people in your life provide emotional support. They back you up when you need it and are there with a shoulder to cry on when things dont go your way. This type of support can be particularly important during times of stress or when people are feeling lonely.?? What to Do When Your Loved Ones Arent There for You In other cases, the people in your social network might provide instrumental support. They take care of your physical needs and offer a helping hand when you need it.?? This might involve bringing you a hot meal when you are sick or giving you a ride when your car is in the shop. Such support is important when people have immediate needs that must be addressed. People can also provide what is known as informational support. This can involve providing guidance, advice, information, and mentoring. Such support can be important when making decisions or big changes in ones life.?? By having this form of support, people may feel less anxious and stressed out about the problems they are trying to solve thanks to the advice of a trusted friend, mentor, or loved one. As you might imagine, people in your social networks may take on different roles. A teacher might provide informational support, while a parent might provide all three types. By having a solid social support network, you are more likely to receive the type of support that you need when you really need it. How Social Support Benefits Our Health So now that we understand that our social support systems involve both different types of social support as well as integration into different social groups, it is time to take a closer look at exactly how these social relationships influence both physical and mental health. Just a few of the possible benefits of social connectedness include. Social groups can encourage healthy choices and behaviors.?? Participation in social groups has a normative influence on behaviors, often influencing whether people eat a healthy diet, exercise, smoke, drink, or use illegal substances. Clearly, social groups can sometimes have a negative influence in this regard when peer pressure and influence leads to poor or even dangerous health choices. However, group pressure and support can also lead people to engage in healthy behaviors as well.   If you have ever tried to give up a bad habit, such as smoking, you probably realize just how important social support can be. If your social connections do not support you, it can make success much more difficult. If your friends and family offer support and encouragement, you may find achieving your goal much more possible. Social support helps people cope better with stress. Social support also helps people to cope with stress. Stress has been shown to have serious health consequences ranging from reduced immunity to increased risk of heart disease. Being surrounded by people who are caring and supportive helps people to see themselves as better capable of dealing with the stresses that life brings. Research has also shown that having strong social support in times of crisis can help reduce the consequences of trauma-induced disorders including PTSD.?? Social support can improve motivation. Social relationships can also help people to stay motivated when trying to achieve their goals. People who are trying to lose weight or quit smoking often find that it helps to connect with people who are actively trying to attain those same goals. Talking to people who are going through the same experience can often be a source of support, empathy, and motivation. Clearly, our social relationships serve a critical role in our overall health and well-being, but what can you do to improve your own social network? Be sure to check out these great tips on how to meet new people and form new friendships, some of the major benefits of friendships, as well as different ways to deal with loneliness.   How to Find a Support Group

Theory Critique of Crabb and Hawkins Essay - 826 Words

Theory Critique of Crabb and Hawkins Jeremy Poling Liberty University Integration Dr. Crabb suggests that there are four viewpoints to integrating spirituality and psychology. The first being â€Å"Separate but Equal† This viewpoint ascertains that psychology and spirituality do not mix any more than if a person needs a filling for a cavity or the excising of their wisdom teeth, they do not peruse the scripture for direction the person goes to a dentist. This view is not solid for its very premise is flawed. When dealing with man’s troubling emotions and thinking scripture has much to say about this. For example in 1 Cor. 10:5, we are directed to control our thought life (Holy Bible). The second view â€Å"Tossed Salad† is acceptable†¦show more content†¦Dr. Hawkins’ model for the counseling process and the description of the person is diagrammed using concentric circles (Hawkins, 2011). The first layer is where the core is: human spirit, image of God etc. The second layer consists of the soul – thoughts, will, conscience, feeling. The third layer consist of the body. The fourth layer consists of temporal systems such as family, friends, church, society, government, economy, and education. The fifth layer consists of supernatural systems such as: God, good angels, demons, and Satan. Hawkins uses a four-phase model grid for tracking process. Phase1 is where the counselor listens to the person talk and seeks to understand. Phase 2 is where one tracks what the patient is saying and sets the direction and proposes a plan of action. In phase 3 one directs the plan of action from the information provided and seeks to have client take ownership. In phase 4 one supports the commitments to change through arranging for accountability. All of this takes place in an atmosphere that is penetrated by love. EvaluationShow MoreRelatedEssay on Theory Critique: Crabb and Hawkins1241 Words   |  5 PagesTheory Critique: Crabb and Hawkins Liberty University Summary of the Content Both authors express many overlapping elements of revealed truth in regard to the process of counseling and the problems that are derived in the life of clients and people suffering from disorders and psychologically unhealthy mindsets. Hawkins utilizes a theory of 5 concentric circles defining the human psyche and physiology. Hawkins goes on to relay his theory of counseling that utilizes 4 phases in which the counselorRead MoreChristian Counseling and Secular Psychology 1320 Words   |  6 PagesTheory Critique In our fast passed and ever changing society, personal experiences built up over time and often make life difficult to deal with over time. Everyone has their own prospective on what is important and how they will tackle various problems they face from day to day. 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I researched â€Å"Spoiling the Egyptians†, as to, I was curious about the scripture base. Spoiling the Egyptians refers to Exodus 12:40-42, as God watched over the Israelites as they went through the wildernessRead MoreTheory Critique1539 Words   |  7 PagesA Critique of Two Theoretical Models: Crabb and Hawkins Amy E. Yesalavich Liberty University COUN 507-B09 Dr. Alan Cheney May 27, 2012 Summary Psychology has been primarily viewed as a methodical system that seeks empirical evidence to explain nature, while theology is often viewed as reasoning based on man’s eternal destiny as discussed in biblical teachings. Falsities are held within both of these historical beliefs. 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I considered several factors that were critical to my personal counseling theory. First, I considered the human personality, such as, individual differences, motivationsRead MorePersonal Theory Paper3660 Words   |  15 PagesPersonal Theory Paper Evie Kuhn Liberty University Abstract This paper is the development of my personal theory on Christian Counseling. I use many scriptural references to support my beliefs and stress the importance of gaining wisdom and knowledge from the bible. It incorporates all of the presentations, readings, and critiques I did at Liberty University’s Theology and Spirituality in counseling course. I talk about how I integrate Psychology, Theology, and Spirituality into my Christian

How Technology Can Be Dangerous For Youth - 887 Words

In this day and age, technology is a major part of our everyday lives. Think of our schedules and where technology fits into them. We wake up, with an alarm clock; technology. We make breakfast, in a microwave; technology. We commute, in cars; technology. Almost everything we do involves technology. One form that commonly occupies our attention and focus is social media. Social media is any communication that can be done using electronics. Not only do older people find themselves immersed in social media, but so do children. This form of technology can be dangerous for youth, tactically imbedding snares, which can easily entangle them. One thing, or person should I say, that children don’t think about when they are networking on social media, is the adult predator. According to the article â€Å"Children Must Be Protected from the Content of Social Networking Web Sites,† found on the Online Social Networking website, while on dating sites or even profiling media, kids d o not remember to think about the sneaky adults that are targeting them. These adolescents are very vulnerable. They can accidentally give out too much information to these older people. Little do they know that these â€Å"thirteen year olds† that they are talking to are actually creepy old men wanting to do terrible things. They are subjected to stalking, kidnapping, rape, and other acts of violence from these pathological liars (Racine). By the time they realize that their new best friend has lied to them and isShow MoreRelatedTechnology And Technology Essay1046 Words   |  5 Pagestechnological advances of the 21st century have changed the way individuals interact with one another. In the 1960s and 1970s, only universities, corporations, and the government owned expensive computers (Levy 285). In the article â€Å"Progress in the Technology of Neuromodulation: The Emperor’s New Clothes,† Robert Levy traces the technological advances from the 1975 mass-pro ducing Altair 800 computer to the growth of personal computing thirty years later. He acknowledges that in 2009, the changes in telephonicRead Moreâ€Å"Seventy-Eight Percent Of Teens Have A Cell Phone, 47 %1275 Words   |  6 Pagesphone. Technology has changed each year, and children want to have the newest smartphone so that they can fit in. Now in days, adolescents can no longer live without their phone because it has become a necessity for them to be up to date with everything. Most parents allow this because they want the child to feel like they fit in. It has become a habit for children to spend a lot of their time on technology rather than spending their time outside. The positive side of technology is that it can helpRead MoreCyber-bullying Powered by Technology869 Words   |  4 Pagesexpansion of communication technologies, bullies are gaining more and more ways to torture their victims. The fact of the matter is, technology isn’t going anywhere anytime soon, s o we need to come up with a way to end cyber-bullies permanently. Cyber-bullying is becoming more of a problem and all of us need to work together in figuring out how we can stop cyber-bullies once and for all. Until we take precautionary measures, cyber-bullies will continue to be a threat to today’s youth. Before putting an endRead MoreEvolution Of The Baseball Bat1525 Words   |  7 Pagesbecause they did not have a lot of pop, which is how hard the ball bounces off of the bat. As the wood bat progressed, the ball began to fly farther and travel faster. This change in wood baseball bats can be related to the change in metal bats. When metal bats were first introduced, they were considered inferior to wood bats until the new and improved BESR bats were introduced. These bats had more pop than ever before, and were considered dangerous. Because of this danger, the BBCOR bats had to beRead More Juvenile Delinquency: Increasing Juvenile Crime and Violence965 Words   |  4 Pagescontrol† (20). Children themselves are considered as dangerous beings. The media broadcast juvenile delinquency one after another and they are focusing on it more than ever before so watching the news about the child crime is not unusual anymore. We suppose that children have been out of control. The media are sound like the sources of creating prejudice against children. Compared with past, in fact, have children been more and more dangerous? Are the juvenile crime and violence increasing? Or areRead MoreTechnology, Helpful Or Hurtful? Essay1585 Words   |  7 PagesTechnology, Helpful or Hurtful? What Can We Do to Help? In today’s society, everyone has a technological device such as a cell phone, tablet or computer. If you walk down the street, you will most likely be greeted by people looking down on their phones rather than paying attention to the world around them. There has been an increase in phone companies trying to prevent texting and driving for a reason. Everyone is attached to their phones. A person cannot simply be out of touch any more now thatRead MoreCyber Bullying And Its Effects1411 Words   |  6 Pagesshould not be tolerated. The expansion of communication technologies is widening the way bully’s can torture their victims. The fact of the matter is, technology is not going anywhere, so we need to figure out a way to put an end to cyber-bullies. Cyber-bullying is becoming a major problem and we all need to do our parts in figuring out what can be done to stop cyber-bullies in their tracks. Cyber-bullies will continue to be a threat to today’s youth until we take preventative measures against them. BeforeRead MoreIs Technology Good or Bad for Today ´s Youth?931 Words   |  4 PagesTechnology is a good or a bad for today’s youth? . . Today is the world of technology and man being a social animal is nothing without this technology. Or in other words can be said that survival along with progression is not possible without the interference of technology in our lives in each and everyRead MoreVideo Games And Its Effects On Society1632 Words   |  7 PagesTechnology is a large part of modern society, especially in industrial society. Depending on who you ask, people are either in favour of the advancement in technology or some are against its progression arguing that people have become too reliant. Cellphones are one of the main forms of technology that people talk about most, questioning whether they are a good thing or bad. Many people are also concerned with the advancement in video games, worrying that video games are the cause of crime and violenceRead MoreNegative Effects Of Social Media On Youth1088 Words   |  5 Pagespositive accomplishments we can attribute to social media, there are also some very negat ive side effects that go hand in hand with the use of social media. From the absence of soft skills to the lasting damage of focus, social media may not be the saving grace we are looking for. The wide spread use of social media has detrimental effects on the development of today’s youth. The detrimental effects social media has on today’s youth should make us rethink our evolution of technology. The repeated use of

Sectionalism Free Essays

Sectionalism Essay During the 1850’s, slavery, a southern necessity both socially and economically, threatened the unity of our nation essay writer site. The tension’s were high between the North and South, and further increased as more and more factors contributed to the strain in the Union. As an outcome of these factors, small and big, sectional hatred began to arise and commenced the splitting of the nation; ultimately leading to the American Civil War. We will write a custom essay sample on Sectionalism or any similar topic only for you Order Now The very first issue that caused sectionalism in the 1850’s between the North and South was the Compromise of 1850. This compromise was a package of bills, passed in the United States in September 1850, regarding the status of territories acquired during the Mexican-American War. It was drafted by Whig Senator Henry Clay and was negotiated with Stephen Douglas in order to avoid secession or civil war in 1850. The Compromise of 1850 caused sectionalism in the Union because it first established California as a free state and turned down the Southern proposal to split California at the 35 ° parallel; causing the South to be frustrated at the admittance of California. To balance out the annexation of California, the South was pleased to hear that the territories of New Mexico and Utah would have slavery decided with popular sovereignty, meaning that the people who settled there would decide whether or not the territory would be free or slave. Little did they know that they were being cheated, because the land in New Mexico and Utah was unsuited for agriculture and not fit for slave plantations. The biggest blow that caused sectionalism in the Compromise of 1850 was delivered when the Fugitive Slave Law became more strongly enforced. The Fugitive Slave Law basically declared that all runaway slaves must be returned to their masters and anyone who assisted the runaway slave would be arrested. It also gave commissioners ten dollars for every slave that was returned to its master and five dollars for every accused slave released, which led to greedy commissioners re-enslaving freed slaves. Lastly, the debate over slavery in the nation’s capital was resolved during this compromise, it banned the trading of slaves in the capital but still allowed slavery to be practiced, which did not do much because people would just bring slaves in from neighboring states. The Compromise of 1850 was made in order to restrain the Union from splitting, but in it’s attempt to please both the North and South, it caused them to develop more sectional hatred for one another. Another factor that caused sectionalism at the time came with the publishing of Uncle Tom’s Cabin in 1852. This book was an anti-slavery novel by the author Harriet Beecher Stowe and was the bestselling novel of the 19th century. She was an abolitionist, which means she was against slavery, and she wrote the book so the North would understand how badly the South were treating their slaves. This book stood out among all the other anti-slavery books because it was the first to develop an emotional impact on the reader and personified the slave, not as a piece of property, but as a living human being. Her words galvanized the North to take action instead of remain undecided on their view of slavery and showed the people in the North, and even other neighboring countries how devastating slavery was in the South. The South saw this book as a direct attack on their practice of slavery and developed a burning hatred for the words of Stowe because she was said to exaggerate greatly on the practice of slavery, making it seem more brutal and savage then it really was. This book caused the Union to become further sectionalized and caused more hate between the North and South; to the point where Lincoln even referred to Stowe as â€Å"the little woman who wrote the book that made this great war. † Uncle Tom’s Cabin did more than awaken the North; it influenced other nations to stay out of the Civil War because they were so moved by the book and were afraid it would stir up troubles in their own countries if they picked a side. The differing views about the institution of slavery contributed to the growing rift between the South and North and was another factor that caused sectional hatred in the 1850’s. A huge factor that caused the chasm between the North and South to grow was one regarding the Kansas-Nebraska Act of 1854. This act was proposed by Steven Douglas and it split the Louisiana Purchase into two and created the territories of Kansas and Nebraska, opening them for settlement and letting them decide the issue of slavery through popular sovereignty. The decision to decide slavery in these territories through popular sovereignty rivaled the great Missouri Compromise of 1820 because both the territories were above the 36 °30†² parallel and yet they had a chance to become slave states if enough people voted for it. The act inflamed the slavery issue and led opponents to form the Republican Party, which was supported by Abraham Lincoln and saw the expansion of slavery as a great evil. The Republican Party held all it’s power in the North and caused many of the Northerners to rally to them on the grounds that the Kansas-Nebraska Act opposed the Missouri Compromise that kept those grounds sacred and untouched by slavery. This caused life in Kansas to be a mini civil war with Northerners and Southerners competing with one another for land and other resources, resulting in a lot of violence, which led to the coining of the term â€Å"Bleeding Kansas† because of the federal governments inability to contain the disorder. Douglas’ plan to find middle ground between the free and slave states ended up driving the North and South farther apart because both slave and free advocates believed they rightfully had claims to the territory, the Northerners supporting the Missouri Compromise, and the Southerners supporting the new-found Kansas-Nebraska Act. The secretive Ostend Manifesto of 1854 played a small role in driving the nation apart. The manifesto contained rationale for the United States to buy Cuba from Spain and implied that the U. S. would declare war on Spain if it refused to sell Cuba to them peacefully. The annexation of Cuba was a huge goal for southern expansionists because they sought to bring in Cuba as a slave state and said that Cuba was vital to the Union’s domestic interests. The document started a diplomatic firestorm, reinforcing foreign fears of aggressive American expansion and caused the Northerners who were now enlightened on the cruelty of slavery to become insubordinate to the South. This led to the coining of the term â€Å"slavocracy† which basically described the people who used their political power to corrupt slavery and spread it across the nation. Although this attempt to annex Cuba into the Union was a failure, it did represent the intentions of the South and cause the North to become agitated. This manifesto was one of the small contributing factors to the separation of the North and South that would soon pile onto the ever growing heap of sectionalism in the Union. Another event that contributed to the sectionalism between the North and South was the famous Sumner Assault of 1856. On May of that year, the brilliant speaker, Charles Sumner made his speech that denounced â€Å"The Crime Against Kansas† along with other Southern leaders, such as Senator Butler. A fellow senator, Preston Brooks, took deep offense to the harsh word from Sumner’s mouth and considered challenging the babbling madman to a duel, but then soon realized he must not stoop so low as to duel someone as scum-like as Sumner. So to solve his problem, on May 22, 1856 Preston Brooks strolls into the Senate Chamber and starts to beat Charles Sumner voraciously with his cane. This caused Brooks to gain much fame from his fellow Southerners and people even went so far as to send him personal cane’s to replace his bloody broken one. The Northerners, on the other hand, were extremely outraged at this praising of Brooks and his violent acts and further supported their theory that the South were savages. In order to show support for their now injured speaker, Massachusetts reelected Sumner for another term and left his seat vacant as a reminder of southern brutality and cause the North to have more reasons to develop sectional hatred for the South. The Dred Scott Decision of 1857 was a landmark decision by the Supreme Court that caused the greatest division between the North and South. It stated that people of African descent brought into the United States and held as slaves were not protected by the Constitution and were not U. S. Citizens. Furthermore, Taney also included in this court case that the slave, Dred Scott was never free, regardless of where he lived, because slaves were personal property. This decision also went so far as to claim the Missouri Compromise of 1820 to be unconstitutional because the federal government had no right to prohibit slavery in the new territories. They also argued that the Constitution supported slavery because it did not outlaw or restrict it within the United States. Antislavery groups were appalled by this court decision and feared that slavery might spread unchecked and as a result, the Republican Party of 1854 fought to gain control of the Congress and the courts. The Dred Scott Decision was also a event that appealed to the people emotionally, much the Uncle Tom’s Cabin, because people began to sympathize for slaves who were treated unfairly, such as Dred Scott. The court decision pleased the South because it allowed slavery to exist everywhere because the federal government has no legal power to take away property, and it upset the North because they saw it as a terrible decision that would allow slavery in their states. This caused the tension between the two to become even more strained and foreshadowed the terrible disunion that was to come. Another written document that caused hostility between the North and South was the Lecompton Constitution of 1857. This constitution was one of the four proposed constitutions for the state of Kansas that were made in the three years since the Kansas-Nebraska Act. During this three year period, the North and South grew increasingly caught up in whether or not Kansas would join as a free or slave state. In the end, the pro-slavery forces won control of the constitutional convention in the town of Lecompton on a day in September. This only happened because the anti-slavery group in Kansas believed the voting was rigged and refused to vote for the constitution, causing the pro-slavery group in Kansas to win the vote and pass the contribution to the Congress. However, the Congress saw something wrong with the voting sensed that the voting was fraudulent and that popular sovereignty did not work effectively because of the North’s refusal to vote. Seeing that the North had not had a chance to vote, Douglas persuaded Congress to called for a new vote on the Lecompton Constitution, and on January 4, 1858 the new vote was swept over with anti-slavery Republicans. This solved the problem of Kansas’ admittance to the Union but it caused other problems such as the splitting of the Democratic Party because of debate over â€Å"Bleeding Kansas† and it also lost Douglas many Southern votes in the upcoming election. This caused the nation to further become sectional due to the Lecompton Constitution ripping apart the only political party that had a mixture of Northerners and Southerners and causing the South to become angered at the rejection of their constitution. One of the last major events in the 1850’s that caused intense sectional hatred between the North and South was the execution of John Brown in 1859. John Brown was a dedicated abolitionist that commanded forces multiple times in Kansas, making him a very stern and somewhat violent man. This proved to be true when Brown led a few of his troops to Pottawatomie to kill five pro-slavery supporters. The death of these pro-slavery men only sated his appetite for justice for a small while and in 1859, Brown sought to carry out a plan that Southerners have feared for every since slavery arose. Brown took his small group of men, and on October 16 of that year, he attempted to start an armed slave revolt by seizing a United States Arsenal at Harper’s Ferry. The attack was so crazy and so unexpected that Brown and his troops took the armory easily, but their problem arose when it came to galvanizing the slaves. With the slaves refusing to fight back, Robert E. Lee and his troops overwhelmed Brown’s small number of men and forced them to surrender. The South, who were appalled by Brown’s crazy attempt to defeat slavery, sentenced him to death by hanging. However, John already saw his fate and found what his purpose was. He believed that he was much more useful as a martyr that would give the abolitionists someone to fight for. His perception of his death caused im to make beautiful speeches against the institution slavery, which gained him sentiment and established a personal bond with all the abolitionists in the North. John Brown’s execution gave many Northerners a reason to hate the South because they had killed a man who was brave enough to stand up for the good of the nation. As a result, tensions increased to it s maximum capacity and caused the Election of 1860 to be the straw the broke the camel’s back. During the 1850’s, there was an overwhelming amount of sectionalism in the United States because of the differences between the North and South. Many factors, small and big, contributed to sectional hatred between the North and South, which was terribly unhealthy for the prosperity of the nation. The buildup of tension came from a variety of things, from frivolous brawls in the Congress to the publishing of a book, and everything in between. All of these tiny disagreements continued to add up, causing hatred to fester between the anti-slavery and pro-slavery groups which began the secession of the South, resulting in the start of the bloodiest war in U. S history, The American Civil War. How to cite Sectionalism, Papers

The Movie Industry Analysis Essay Example For Students

The Movie Industry Analysis Essay IntroductionThe Movie Industry is one of the most exciting and informative business in the world, a business where the revenue of a single feature film can approach or exceed $1 billion. In 1994, U.S. consumers spent over $6 billion on movie tickets and another $34 billion on cable TV and video purchases and rentals. In 1996, worldwide gross revenues generated by motion pictures in all territories and media (including music and ancillaries) amounted to over $40 billion. These figures were only a fraction of total entertainment outlays worldwide, spent mostly on American-made movies. Over 70% of the population rents or goes to movies regularly, this accounts for over 1.5 billion movie attendances each year in the United States. Strategic Issues:1) Blockbuster-ability, or the ability to consistently produce awide variety of popular films at a profit;2) Expanding distribution channels into the ancillary markets where profit margins are higher; and3) The value and depth of film libraries, which extend a films lifecycle and gererate revenues far into the future. We will write a custom essay on The Movie Industry Analysis specifically for you for only $16.38 $13.9/page Order now Key ProblemsCost-Film profits are rare and difficult to measure. There are high promotional and marketing costs which include fees paid to exhibitors, distributions fees, overheads, interset and expenses ( paid usually to studios distributors). These combined costs greatly reduce the revenue sream flowing to the producer and net profit participants. In addition, certain management decisions made in the beginning, whether or not to hire star talent as opposed to an unknown can be quite costly, although this sort of decision may guarentee box office success of the movie. Diversification Integration-The ability to exploit a movie in many markets diminishes investment risk and increases earning potential. Diversification and integration into ancillary markets can turn a movie that has lost money theatrically into a video market winner. Unfortunately, if the studio is a small independent it may cost prohibitive to diversify. If the studio is a major that is not already diversified, the competition and cost to do so would be significant factor. Barriers to entry for independents-The most obvious barrier to entry is the high cost of acquisition. Larger studios owe their survival to ample resources, which afford them the ability to weather box office disasters. Small studios would not necessarily be able to survive box office failures. Major studios also have an advantage in their ability to maintain distribution networks across the country and in foreign markets. This ensures that their films get to theaters and television screens. Competition-Thousands of screenplays are in developement at any given time but only 450 to 500 actually become motion pictures. Of those, approximately 173 are actually released to the theaters. Even then, the success at the box office is not guaranteed because that success is always subject to public preference. Historical trends in the industry-Feature motion pictures have historically had one major source of revenue in the United States and abroad,The movie theater. Industry statistics reveal that in the past ten years there has been an overall increase of at least 30% in many ancillary markets and over 200% in the case of home video. Today much of the world is undergoing a mass communications revolution; hence, new movie markets such as home video, cable and pay-per-view have been growing so rapidly that they are no longer just ancillary markets to the basic theatrical market but have become basic markets in themselves. The latest technological frontier for motion picture companies was in direct-access TV through telephone lines. With the advent of the new computer-based technologies, cable markets and direct digital-delivery of motion pictures via satellite and the Internet are expected to increase dramatically over the next five years, creating an accelerated demand for original and re-run motion pictures. .u043790e5cc93a92a59866c6dd33204e8 , .u043790e5cc93a92a59866c6dd33204e8 .postImageUrl , .u043790e5cc93a92a59866c6dd33204e8 .centered-text-area { min-height: 80px; position: relative; } .u043790e5cc93a92a59866c6dd33204e8 , .u043790e5cc93a92a59866c6dd33204e8:hover , .u043790e5cc93a92a59866c6dd33204e8:visited , .u043790e5cc93a92a59866c6dd33204e8:active { border:0!important; } .u043790e5cc93a92a59866c6dd33204e8 .clearfix:after { content: ""; display: table; clear: both; } .u043790e5cc93a92a59866c6dd33204e8 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u043790e5cc93a92a59866c6dd33204e8:active , .u043790e5cc93a92a59866c6dd33204e8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u043790e5cc93a92a59866c6dd33204e8 .centered-text-area { width: 100%; position: relative ; } .u043790e5cc93a92a59866c6dd33204e8 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u043790e5cc93a92a59866c6dd33204e8 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u043790e5cc93a92a59866c6dd33204e8 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u043790e5cc93a92a59866c6dd33204e8:hover .ctaButton { background-color: #34495E!important; } .u043790e5cc93a92a59866c6dd33204e8 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u043790e5cc93a92a59866c6dd33204e8 .u043790e5cc93a92a59866c6dd33204e8-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u043790e5cc93a92a59866c6dd33204e8:after { content: ""; display: block; clear: both; } READ: In Cold Blood: Summary EssayDATA ANALYSISWhat is the competitive environment?There are thousands of screenplays in development at any given time, however each year only 450 to 500 of these are produced into motion pictures. Although the majority undergo principal photography in the United States, approximately 60 to 80 are shot offshore (including Mexico and Canada). Of these approximately one-third come from the majors (Disney, Sony, (Columbia-Tristar), Warner Brothers, Universal, Paramount and Twentieth Century Fox) and